Returns & Exchanges
At Cotton Babies, we want you and your little ones to love every purchase, which is why we offer a hassle-free 30-day return window for all unwashed and unworn garments. If a piece isn't the perfect fit or style, our simple exchange process ensures your baby stays comfortable and stylish without the stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is neatly folded to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items at our warehouse, your refund or exchange will be processed within 5-7 business days.